Updated effective February 15, 2012
Welcome to www.Cravebox.com. This website (this “Website”) is owned and operated Cravebox, Inc, a Delaware Corporation, with offices at 9200 E. Mineral Ave, Centennial, CO 80112 (“Cravebox”, “Cravebox, Inc.,”, “we”, “our”, or “us”).
Our Commitment to Privacy
Cravebox knows that your privacy is important to you, and we work hard to earn and keep your trust.
What Personal Information Do We Collect Through This Website?
We collect two types of personal information through this Website: the personal information you knowingly choose to provide or post when you use this Website and personal information collected from your browser or using standard Web technologies, such as cookies. We collect the personal information you knowingly provide (using your mouse and keyboard) when you use this Website. The information we collect depends on how you use this Website. For example, if you are registering to use the Cravebox service, we collect the information you provide as part of the online account set up process. If you are using the site to return property to its rightful owner, we collect that information also and use it only for that purpose.
Information Sent to Us by Your Web Browser. We collect information that is sent to us automatically by your Web browser. This information typically includes your IP address, the identity of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. Please check your browser if you want to learn what information your browser sends or how to change your settings. Generally, we do not link the information provided by your browser to information that identifies you by name. You should know, however, that when you access this Website by clicking on a link in an email or other electronic communication you receive from us, your browser tells us that someone has clicked on a particular link in a communication addressed to you. We collect that information to improve the effectiveness of our marketing efforts.
More About IP Addresses. An “IP address” is a unique number that is automatically assigned to your computer when you connect to the Internet. It is used to identify your computer’s “location” in cyberspace, so that the information you request can be delivered to you. If you use a dial-up connection or a connection that assigns dynamic IP addresses, your computer will be assigned a new IP Address each time you connect to the Internet. If, however, your computer is permanently connected to the Internet using a static IP address, the IP address assigned to your computer will generally be the same each time you use your computer.
IP addresses do not include your name, email address or other information that identifies you personally, but in some cases, they can be used to identify you. For example, if you have created a user identity, for example, by joining Cravebox, we may link your IP address to information that identifies you personally. In addition, if, for example, we suspect fraud or a threat to the security of this Website, we may share our server logs -- which contain visitors’ IP addresses -- with the appropriate investigative authorities, who could use that information to trace and identify individuals. Because IP addresses can be used, under certain circumstances, to trace and identify particular individuals, Cravebox treats them as personal information.
Cookies and Similar Technologies. We use "cookies" and other Web technologies to collect information and support certain features of this Website. For example, we may use these technologies to
- collect information about the ways visitors use this Website - which pages they visit, which links they use, and how long they stay on each page;
- to manage and determine the effectiveness of our advertising and marketing campaigns;
- to support the features and functionality of this Website - for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits to this Websites; and
- to personalize your experience when you use this Website.
Generally, the information we collect using these Web technologies does not identify you personally. If, however, you have created a user identity, for example, by opening an account, we may link the information we collect using these Web technologies to other information that identifies you personally.
If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You may also delete our cookies as soon as you leave this Website. Although you are not required to accept our cookies when you visit this Website, if you set your browser to reject cookies, you will not be able to use all of the features and functionality of this Website.
How Do We Use Your Personal Information?
Generally. We use the personal information we collect through this Website
- to provide the information, services and products you request;
- to process your Cravebox transactions
- to contact you regarding your membership
- to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
- to contact you regarding your use of this Website;
- to invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);
- to better understand your needs and interests;
- to improve the content, functionality and usability of this Website;
- to provide you with a personalized experience when you use this Website;
- to improve our products and services;
- to improve our marketing and promotional efforts;
- for security, credit or fraud prevention purposes;
- for any other purpose identified in an applicable privacy notice; and
- for any other purpose identified in a click-through agreement or other agreement between Cravebox and you.
“Refer-a-Friend.” You may use the “Refer a Friend” feature on this Website to tell your friends about Cravebox. When you do, we ask your for name and email address and for your friend’s name and email address. We use your name and email address in the “From” line of the email message so that your friend knows who sent the message. We use your friend’s name only to personalize your message. We use this information only to deliver your message and do not use it to add your name or your friend’s name to our mailing lists. Please be aware, however, that you or your friend may already be on our mailing lists.
Direct Marketing. Before we use your personal information for direct marketing purposes, we will offer you the opportunity to opt-in or opt-out, as required by applicable law.
How Does Cravebox Share My Personal Information?
Service Providers. We share personal information with companies and organizations that perform services on our behalf, for example, companies that provide support services to us (such as email management services and data storage services). These third parties are required by contract to use the personal information we share with them only to perform services on our behalf and to treat your personal information as strictly confidential.
Other Marketing Partners. From time to time, we may wish to share your personal information with carefully selected marketing partners so that they can contact you with information and offers we and they believe will be of interest to you. We will not do so, however, unless you have given us your express (“opt-in”) consent.
Your Account Information and Public Profile. When you register on this Website, you will be required to provide certain personal information to us. This information becomes part of your Cravebox account information (your “Account Information”) and some of this information becomes part of your “Public Profile.” Your Account Information includes your personal details (such as your name, contact information, shipping address, screen name and password), your photograph, and your contact preferences. Your Account Information is password protected. Your Public Profile is the information that others will see if they click on your screen name.
Compliance with Laws and Protection of Our Rights and the Rights of Others. We may disclose personal information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose personal information to prevent or investigate a possible crime, such as fraud or identity theft; to enforce or apply our online Terms of Service or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others.
As Described in a Privacy Notice. We reserve the right to disclose your personal information as described in any Privacy Notice posted on the Web page (or area) where you provide that information. By providing your personal information on that Web page you will be consenting to the disclosure of your personal information as described in that Privacy Notice.
As Described in a Click-Through Agreement. We reserve the right to disclose your personal information as described in any click-through agreement to which you have agreed, including our Release.
We respect your right to make choices about the ways we collect, use and disclose your personal information. In most cases, we will ask you to indicate your choices at the time we collect your personal information. If you have registered on this Website, you may update some of your privacy choices by changing your account settings.
Before we use your personal information for direct marketing purposes we will offer you the opportunity to choose (by opting out or opting in, depending on applicable law) whether to have your information used in this way. We will also include an "opt-out" link in any promotional email we send you, so that you can inform us that you do not wish to receive such communications from us in the future. If at any time you wish to be taken off our mailing lists, please send an email to email@example.com or by writing us at Privacy Officer, Cravebox, Inc, 9200 E. Mineral Ave, Centennial, CO 80112. Please provide your full name, address and email address so that we can find you on our direct marketing mailing lists. Once we have the information we need, we will remove you from our mailing lists. Please give us a reasonable amount of time to honor your request.
Sharing Your Personal Information.
Please review the section entitled “How Does Cravebox Share My Personal Information?” to learn how we may share your personal information with third parties and the general public and what choices you have about purposes for which we may share your personal information with third parties and the general public.
How Can You Access, Update or Correct Your Personal Information?
If you have created an account or a personal profile on this Website, you may update your account information, including your contact information and privacy preferences, by logging into your account.
In other cases, you will need our help to access and update your personal information. If you wish to know what personal information about you we have stored in our databases or if you wish to update or correct your personal information, please send us an email at privacy@Cravebox.com or by writing us at Privacy Office, Cravebox, Inc, 9200 E. Mineral Ave, Centennial, CO 80112. We will respond to you within a reasonable time and within the time limits established by applicable law. We may ask you for additional information to verify your identity. In most cases, we will provide information about the personal information stored in our databases and correct or delete any inaccurate information you discover. In some cases, however, we may limit or deny your request if the law permits or requires us to do so or if we are unable to verify your identify. Although generally we do not charge for these services, we reserve the right, at our discretion, to charge a reasonable fee as permitted by applicable law. We will notify you if a fee will apply in your case.
How do we protect your personal information?
We maintain a comprehensive data security program, including commercially reasonable administrative, physical and technological security measures, to protect your personal information from unauthorized access, unauthorized use, and unauthorized or accidental destruction, modification or disclosure. Although we take commercially reasonable precautions to provide a level of security appropriate to the sensitivity of the personal information we collect, no website or database is completely secure or “hacker proof.” We therefore cannot guarantee that your personal information will not be disclosed, misused or lost by accident or by the unauthorized acts of others.
Password Protected Areas of This Website
For your protection, certain areas of this Website are password protected. You are responsible for maintaining the confidentiality of your passwords. We have the right to assume that anyone accessing this Website using a password assigned to you has the right to do so. You will be solely responsible for the activities of anyone accessing this Website using a password assigned to you, even if the individual is not, in fact authorized by you. If you have reason to believe that your password has been compromised or used without authorization, you must promptly change it using the functionality provided on this Website.
Special Notice for Visitors Who Reside Outside the United States
In addition, if you access this Website from a country within the European Union or Switzerland, you should know that Cravebox adheres to the US Safe Harbor Privacy Principles and the guidelines provided in the U.S. Safe Harbor Frequently Asked Questions. To learn more about the U.S. Safe Harbor Program, please visit the U.S. Department of Commerce’s Website at http://www.export.gov/safeharbor/.
BY USING THIS WEBSITE, YOU ARE CONSENTING TO THE COLLECTION, USE, AND TRANSFER OF YOUR PERSONAL INFORMATION IN OR TO THE UNITED STATES OR TO ANY OTHER COUNTRY IN THE WORLD SUBJECT TO THE TERMS OF THIS POLICY.
Links to Third-Party Web Websites
What Personal Information Do We Collect From Children?
Cravebox does not knowingly collect personal information from anyone under fourteen (14) years of age. If you are under 14, do not use this Website to provide personal information to us. If you believe that a child under the age of 14 has provided personal information through this Website, please contact us by email at privacy@Cravebox.com or by writing us at Privacy Office, Cravebox, Inc, 9200 E. Mineral Ave, Centennial, CO 80112. We will work with you to identify and delete information provided by children under the age of 14.
Cravebox does not knowingly collect personal information from anyone under eighteen (18) years of age without first obtaining verifiable parental consent if required to do so by applicable law. If you believe we have collecting information from anyone under 18 in violation of applicable law, please contact us by email at privacy@Cravebox.com.com or by writing us at Privacy Office, Cravebox, Inc, 9200 E. Mineral Ave, Centennial, CO 80112. We will work with you to identify and delete information collected from minors under the age of 18 in violation of applicable law.